Provision of Cloud and Managed Services

The main types of cloud services that we provided during the Financial Years Under Review were PaaS and SaaS. PaaS is a cloud computing service where a third-party service provider provides and manages the platform’s hardware and software including databases, servers, middleware, and development frameworks. SaaS is a cloud computing service where a third-party service provider hosts and manages its applications on its hyperscale data centre. End users access PaaS and SaaS through the internet and use the services on demand without owning and operating the underlying hardware and software. The PaaS and SaaS services that we provide to our customers are owned and operated by third parties.

In addition, a small proportion of our revenue was from providing managed cloud services, which included the management of application and cloud utility software, and related services.

We also offer managed services, which involve managing and operating specific parts of a customer’s ICT infrastructure and/or applications on their behalf.